Last updated:
Jul 27, 2025
Your privacy matters to us. At Tradehaus, we’re committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This policy outlines the types of information we gather, how it’s used, and the choices you have in managing your privacy.
At Tradehaus LLC (“Tradehaus,” “we,” “us,” or “our”), we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website (Tradehaus.com), use our mobile applications, or engage with any services we offer through those platforms (collectively, the “Site”).
By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.
1. Information We Collect
We collect various types of information depending on how you interact with the Site.
a. Personal Information
This includes data you voluntarily provide, such as:
Name
Email address
Mailing address
Phone number
Demographic info (age, gender, interests, etc.)
You provide this information when you register, make purchases, participate in features like chats or surveys, or otherwise engage with our platform.
b. Device and Usage Data
We automatically collect technical data when you interact with the Site, including:
IP address
Browser type and version
Operating system
Pages viewed and access times
Device type, model, and identifiers (for mobile users)
Geolocation (if enabled)
c. Financial Information
If you make a purchase, we may collect your payment details (e.g., credit card number, expiration date, billing address). Payment data is typically processed by third-party providers (e.g., Stripe, PayPal, Apple Pay), and we recommend reviewing their privacy policies as well.
d. Social Media & Third-Party Data
If you connect your account through platforms like Facebook, Google, or Apple, we may receive data such as:
Your public profile
Friends or followers (if permission granted)
Email, birthday, or profile photo
We may also receive information from marketing or business partners with whom you’ve engaged.
e. Mobile Application Access
With your permission, our app may access:
Camera, microphone, calendar, contacts, or location
Bluetooth or sensor data
Push notifications and system-level device identifiers
2. How We Use Your Information
We use your information to:
Provide and improve our services
Personalize your experience
Process transactions and payments
Send updates, promotions, or newsletters
Respond to inquiries or support requests
Monitor usage and performance of the Site
Conduct research and analytics
Prevent fraud and enforce platform security
Comply with legal obligations
3. When We Share Information
We may share your data with:
Service Providers: Payment processors, hosting services, analytics partners, email vendors, etc.
Affiliates and Partners: Companies under common ownership with Tradehaus or who help deliver our services.
Marketing Partners: Only with your consent or opt-in.
Legal Authorities: When required by law, subpoena, or to protect rights and safety.
In the Event of a Business Transfer: If we merge, sell assets, or are acquired, your data may transfer to the new entity.
We do not sell your personal information.
4. Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to:
Understand usage behavior
Remember preferences
Serve relevant content and ads
You may adjust your browser settings to disable cookies, though certain features of the Site may not function as intended. For interest-based advertising, you can opt out via the Digital Advertising Alliance or Network Advertising Initiative.
5. Your Choices
You have control over your information:
Access & Updates: Log into your account to update personal info.
Email Preferences: Opt out via unsubscribe links or account settings.
Account Deletion: Contact us to delete your account. Some data may be retained for legal or operational purposes.
6. Do Not Track Signals
We do not currently respond to “Do Not Track” browser signals due to lack of a standardized response mechanism.
7. Children's Privacy
Tradehaus does not knowingly collect personal information from children under 13. If we become aware that we have inadvertently gathered such data, we will delete it promptly. Please contact us if you believe this has occurred.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of online transmission or storage is 100% secure. You use the Site at your own risk.
9. External Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their policies independently.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the latest revision. Continued use of the Site after changes are posted constitutes your acceptance of those changes.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please reach out to:
Tradehaus LLC
Email: legal@tradehaus.com